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Deutsche Aid­shilfe e.V.

Devel­op­ment of a browser-based live chat software for the Gay Health Chat.

Deutsche Aidshilfe

In cooperation with its member organisations and other partner organisations, the Deutsche Aidshilfe e.V. has been running an advisory chat for gay men since 2016, providing advice on HIV, sexually transmitted diseases and sexual health.

The makandra team won the request for proposal for the development of a new, browser-based software for the live chat. Within a short time all requirements were implemented and the finished application was handed over to the Deutsche Aidshilfe e.V.

Industry

Healthcare, Social Services

Technology

Ruby on Rails, React

Services

Digitization of processes,
Hosting and administration

Use­ful func­tion­al­i­ties facil­i­tate chatting

With the new live chat, the approximately 75 consultants can advise all those seeking advice in individual chats from private desktop devices at home as well as from their offices. They are notified acoustically of chat requests and can work in a clearly arranged chat window, insert definable text modules and consult other consultants in the background. All of this, of course, in accordance with the highest security and data protection standards.

Furthermore, the application offers useful additional functions such as a shift calendar, a forum, and statistical evaluations.

Screendesigns Insights into the project

Hosted on makandra‘s high-avail­abil­ity infra­structure

The availability and security of the data managed by the application is essential for the Deutsche Aidshilfe e.V. The entire system is operated on the highly available infrastructure of makandra - of course with server location in Germany. All systems are consistently redundant and thus ensure a stable operation.

For the devel­op­ment of a browser-based live chat soft­ware for our gay health chat we have found a very qual­i­fied part­ner in makandra. Within a short period of time the team was able to imple­ment our require­ments per­fectly and cre­ate a sta­ble appli­ca­tion. The coop­er­a­tion with makandra was extremely pleas­ant and pro­fes­sional. We are extremely sat­is­fied with the result.
Deutsche Aidshilfe
Peter Stuhlmüller Managing Director Deutsche Aidshilfe e.V.

Project scope Our ser­vices for Deutsche Aid­shilfe e.V.

Digitization of processes
Hosting and administration