DevOps as a Service means that an external service provider takes over the setup, automation, and operation of your infrastructure, rather than you having to staff these roles yourself. This includes servers and networks, deployment pipelines, monitoring, backups, and security.

The term is used in different ways. Some providers use it to refer to consulting: they implement tools and processes and train your team, after which you handle operations yourself. For us, it means that we set up the systems and, if desired, also take on long-term responsibility for them.

External DevOps support is worthwhile in three cases:

• When infrastructure tasks arise regularly but aren’t frequent enough to justify a full-time position.
• When the team is overwhelmed by the DevOps structure, when the infrastructure isn’t working, or when costs are an issue.
• When a large, one-time project is coming up and the team can’t handle it while continuing their regular work.

A typical scenario is when developers handle DevOps tasks on the side: It works as long as nothing goes wrong, but it takes time away from the product.

A dedicated position is worthwhile as soon as the need is permanent and broad enough to keep someone fully occupied. We discuss in detail when this point is reached in the article “When Do You Need Your Own DevOps Experts?”

We work with companies whose business depends on the availability of their applications, which is why quality and performance are non-negotiable for them. These are often scale-ups with a digital product, midsize companies with established infrastructure, and business units within large corporations.

DevOps expertise can help reduce expenses, especially when you identify inefficient structures and correct them with targeted optimization measures—such as right-sizing or automated lifecycle policies. A professional perspective helps align resources with actual needs and reduce unnecessary costs.

In our article “Optimizing Cloud Costs,” you’ll learn in detail how to better understand your expenses and reduce them in the long term.

Yes, that’s one of our most common starting points. We begin by assessing your current security, permissions, backups, monitoring, and costs, and then plan the project together with you. A complete rebuild is only considered if the assessment indicates it’s necessary.

You decide where the infrastructure will be set up. We can operate within your environment, on AWS or other cloud services, or in our data center in Germany.

We bill projects based on actual hours worked and provide daily updates on progress and the budget status throughout the implementation phase. For ongoing operations, we agree on the scope of services in advance.